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Lalaloopsy FAQ

Here on our official Lalaloopsy website FAQ, you'll find quick answers to many important questions about our site, online Lalaloopsy games, and the Lalaloopsy dolls.

  • The "Unity 3D Player" says it wants to download onto my computer. Is that safe?
  • Yes! The Unity 3D Player allows 3D Lalaloopsy Land to run on your computer. The Player does not contain any viruses that are harmful to your computer. Just follow the download instructions that appear on screen.
  • Do I have to register to play Lalaloopsy games online?
  • No. All our Lalaloopsy games and the 3D Lalaloopsy Land are free. However, if you register on the site, you will have access to news and promotions before anyone else.
  • How do I interact with other Lalaloopsy dolls, play Lalaloopsy games, and do things in Lalaloopsy Land?
  • An on-screen button appears when there is another doll for your chosen doll to interact with, a game you can play, an activity to do, or a ride you can ride. Just click on that button!
  • There is no Lalaloopsy doll in front of one house online.
  • When you choose a Lalaloopsy doll as your Lalaloopsy Land tour guide you see everything from her point of view. So if there’s no doll in front of a house, it is probably your chosen doll's house! You can still go inside and play a game if you want to. Just walk up to the front door.
  • Can I chat with other users on Lalaloopsy.com?
  • The Lalaloopsy website does not currently allow chat between users.
  • In 3D Lalaloopsy Land, there’s a house that doesn’t have a Lalaloopsy doll in front of it.
  • When you choose a Lalaloopsy doll as your avatar, you see everything from her point of view. If there’s no doll in front of a house, it’s your chosen doll's house!
  • The 3D world runs slow and/or looks jumpy on my computer.
  • The Unity 3D Player runs best on the following platforms:

    MAC:
    OSX 10.3.9 or better
    DSL or Cable Internet
    Firefox 2+, Internet Explorer 7+, Safari 3+, Chrome 1+, Opera 9+
    1 GB RAM
    Video card: allows OpenGL, 64MB RAM minimum. Graphics quality may vary based on graphics card. Monitor set to a minimum resolution of 800x600, and millions of colors

    Windows:
    Windows XP, Vista, or 7
    DSL or Cable Internet
    1 GB RAM
    Video card: allows OpenGL, 64MB RAM minimum. Graphics quality may vary based on graphics card.
    Monitor set to a minimum resolution of 800x600, and millions of colors

    Questions about Lalaloopsy Dolls

  • Is Lalaloopsy on any Social Media sites?
  • Yes we are! Click on the Social Media icons at the top of the page. ”Like” our page and get the latest news, pictures and more! (Be sure and ask an adult for permission first)
  • Where can I buy Lalaloopsy dolls?
  • You can find the dolls at most local retailers like Toys ‘R’ Us, Walmart, Kmart, and Target.
  • LALALOOPSY INFORMATION FOR PARENTS
  • Dear Parent or Guardian,
    We know how important online safety is for children and want you to know that MGA Entertainment has taken every possible precaution to make the official Lalaloopsy website, Lalaloopsy.com, a fun and safe online environment for your child.

    Lalaloopsy.com is an interactive 3D environment with character biographies, product information games and screensaver and wallpaper downloads. Your child can explore the whimsical 3D world of Lalaloopsy Land once you download the Unity Player (see above). This magical world features special character-driven games, ranging from helping Crumbs Sugar Cookie™ make dessert in the Recipe Race, to painting Lalaloopsy Land with Spot Splatter Splash™.

    We appreciate you taking the time to read our note. We hope you and your child enjoy all the special activities on Lalaloopsy.com!

    For further information on Lalaloopsy.com’s online privacy, please review our Privacy Policy.