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Lalaloopsy FAQ

  • The "Unity 3D Player" says it wants to download onto my computer. Is that safe?
  • Yes! The Unity 3D Player allows the 3D world of Lalaloopsy to run on your computer. The Player does not contain viruses that are harmful to your computer. Please follow the download instructions that appear on screen. If you have trouble with the download, please check your connection and try again.
  • Do I have to register to play online?
  • No, the whole Lalaloopsy Land is free for everyone. However, if you register on the site, you will have access to news and promotions before anyone else.
  • How do I talk with other Lalaloopsy dolls, play games, and do things in Lalaloopsy Land?
  • An on-screen button appears when there is another doll for your chosen doll to talk to, a game you can play, or a ride you can ride. Just click on that button! The Lalaloopsy website does not currently allow chat between users.
  • There is no Lalaloopsy doll in front of one house online.
  • When you choose a Lalaloopsy doll as your Lalaloopsy Land tour guide you see everything from her point of view. So if there’s no doll in front of a house, it is probably your chosen doll's house! You can still go inside and play a game if you want to. Just walk up to the front door.
  • The 3D world runs slow and/or looks jumpy on my computer.
  • The Unity 3D Player runs best on the following platforms:

    MAC:
    OSX 10.3.9 or better
    DSL or Cable Internet
    Firefox 2+, Internet Explorer 7+, Safari 3+, Chrome 1+, Opera 9+
    1 GB RAM
    Video card: allows OpenGL, 64MB RAM minimum. Graphics quality may vary based on graphics card. Monitor set to a minimum resolution of 800x600, and millions of colors

    Windows:
    Windows XP, Vista, or 7
    DSL or Cable Internet
    1 GB RAM
    Video card: allows OpenGL, 64MB RAM minimum. Graphics quality may vary based on graphics card.
    Monitor set to a minimum resolution of 800x600, and millions of colors
  • Are the Lalaloopsy dolls on any of the Social Media sites?
  • Yes we are! Click on the Social Media icons at the top of the page. Be our friend and get the inside story about Lalaloopsy dolls, our games, and what new dolls are being sewn up to play with you! (Be sure and ask an adult for permission first.)
  • Where can I buy Lalaloopsy dolls?
  • You can find the dolls at most local retailers like Toys ‘R’ Us, Walmart, Kmart, and Target.
  • LALALOOPSY INFORMATION FOR PARENTS
  • Dear Parent or Guardian,
    We know how important online safety is for children, and want you to know that MGA Entertainment has done everything possible to make Lalaloopsy.com a fun and safe online environment for your child.

    Lalaloopsy.com is an interactive 3D environment with character biographies, product information games and screensaver and wallpaper downloads. Your child can explore the whimsical 3D world of Lalaloopsy Land once you download the Unity Player (see above). This magical world features special character-driven games, ranging from helping Crumbs Sugar Cookie™ make dessert in the Recipe Race, to painting Lalaloopsy Land with Spot Splatter Splash™.

    We appreciate you taking the time to read our note. We hope you and your child enjoy all the special activities on Lalaloopsy.com!

    For further information on Lalaloopsy.com’s online privacy, please review our Privacy Policy.